FAQ


1) How can I customize a card or invitations? 
Send an email to BrandiCreations13@gmail.com with the occasion, theme, what you would like written, quantity, date you would like the order. There will be a $10 service fee for proofs of a few samples and if the order is placed it will be applied to the total balance. 
2) I have a retail store and would like to carry your cards. How can I order from you? Send an email to BrandiCreations13@gmail.com you can also request a catalog. Wholesale page coming soon
3) What are your turnaround time for wholesale orders? 
Ordering & Payment
-Opening Order: $200 for 80 cards
-Re-orders: $150 for 60 cards
Time frame: 2 months
4) What are your turnaround time for customized card(s) or invitations? 
Once proof is approved by you, the customer it will take 4-6 weeks due to having to order paper. 

 

 

5) Can I make changes to my order? 
Only for customers orders upon receipt of the proof— once you approve the proof, it can no longer be modified. 
6) What is your order cancellation policy for custom printed items? 
Once the proof has been approved, there will be an incurred cancellation fee of $50
7) How can I contact Brandi Creations?